RTE Uses Mattermost to Manage France’s Power Grid and Reduces Outage Response Time

RTE Uses Mattermost to Manage France’s Power Grid and Reduces Outage Response Time

It all started at the end of July 2018, following a fire in an electrical substation that led to a power outage for citizens and a major train station in Paris. Because of the time of year, RTE, the manager of France’s electrical infrastructure, found itself in the middle of a controversy about its responsiveness. For this critical organization in France, Mattermost enables real-time collaborative management of incidents and faster response to internal and external requests.

Download to learn:

  • How RTE has reduced its time to manage incidents and improve responsiveness;
  • Ways to receive notifications directly on mobile devices, streamlining communication and keeping incident information centralized;
  • How RTE works in real time during electrical outages and other incidents.



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