Performance Metrics Part 1: Measuring SOC Efficiency
A SOC can be a great place to work - but the truth is a lot of SOC burnout is the result of ineffective operations management.
Download this Guide from Expel to learn:
- how to set up a measurement framework that helps SOC leads ensure goals are being met (and when they're not).
- how to avoid burnout by guarding the system against volatility.
- from IRL examples and what was done to achieve their goals.