The Hidden $20.3 Billion: The Cost of Disconnected Payments

The Hidden $20.3 Billion: The Cost of Disconnected Payments

This exclusive report explores the hidden value of payments. Partnering with Oxford Economics, Checkout.com talked to 1,500 business leaders and 5,000 consumers to uncover previously unknown insights.

It delves into the true cost of false declines to merchants and the digital economy, what customers are willing to pay for more secure payments and how fast-growing brands approach payments.

Download this report to learn strategic deep insights from payment leaders at Microsoft, Uber and Deliveroo, including:

  • Consumers place a premium on security and are willing to pay for 2-step authentication
  • False declines cost merchants $20.3 billion last year, with $12.7 billion of that given away to competitors and $7.6 billion simply lost
  • 60% of merchants don't think that their payments data adds value to business strategy or innovation



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