The use of social media in the work place is growing rapidly. However, management of social media and archiving of its content has not kept pace with the rapid growth in its use. The result has been a number of problems for which most organizations are inadequately prepared.
Read this Osterman Research white paper, Best Practices for Social Media Management and Archiving to learn more about these issues:
- Most organizations are not archiving the business records sent through and stored in social media. This leaves them vulnerable to an inability meet compliance obligations or respond effectively to data production requests for ediscovery or regulatory examination;
- Social media represents an easy way for malware to enter an organization and create significant damage, but decision makers are not sure whether or not their organization has been infiltrated;
- Most organizations have published a social media policy, but most of these policies are not sufficiently detailed and thorough to protect the organization from the varied ways in which social media can be used.