Eighty-eight percent of citizens polled in a CDG survey say online government services are easy to use, while 87 percent of business owners and managers say they make it easier to do business with state governments. 24/7 government is ubiquitous - it's working, and it's working well. However, the transition to a comprehensive and holistic 24/7 government must not be done haphazardly; it requires careful preparation and a coordinated strategy.
Read this special report to evaluate and prioritize the technology innovations that will enable you to achieve your goals. The report reviews the results of a CDG survey distributed among government IT and administrative leaders and reveals the prevailing attitudes and trends in 24/7 government. It also highlights technology advances that enable the extension of 24/7 government beyond current boundaries and discusses their impact on existing infrastructure, which includes a close look at solutions for hardening infrastructure, maintaining security and privacy, and ensuring connectivity.