Training

Artificial Intelligence & Machine Learning , Next-Generation Technologies & Secure Development

How Biometrics Power Modern Fraud Prevention Strategies

How Biometrics Power Modern Fraud Prevention Strategies

Join this session to hear from Antonio Moreno, Global Business Director, Security and Biometrics at Nuance as he discusses:

  • How fraud is moving beyond telephony in the contact center to web, mobile and other digital channels
  • Enterprises' readiness to prevent fraud across channels
  • The importance of cross-channel authentication to fraud prevention
  • Strategies organizations are using to identify fraudsters and combat fraud, including the growing adoption of biometrics to lessen the financial and reputational costs of fraud while improving CX for legitimate customers

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