Leveraging CIAM to Fight FraudNuance Communications' Simon Marchand Offers Strategic Insights
Data collected through customer identity and access management can play an important role in fraud investigations, says Simon Marchand, chief fraud prevention officer at Nuance Communications.
"When you have a continuous authentication process built across multiple sessions, you can much faster determine whether there is fraud or not," he says.
In this video interview with Information Security Media Group, Marchand also discusses:
- The biggest challenges companies face in protecting consumer data;
- How fraud-fighting practitioners are leveraging CIAM to reduce fraud;
- Important considerations for CIAM implementation.
Marchand is the chief fraud prevention officer of the security and biometrics business unit within Nuance Communications' enterprise division. He has expertise in fraud prevention, detection, security and authentication in both the banking and telecom industries.