"The first step is for banks to admit there is a problem before they can address it, and many bankers are still in denial," says Shirley Inscoe, author of the book "Insidious: How Trusted Employees Steal Millions and Why It's So Hard for Banks to Stop Them."
Social media, mobility and cloud computing are new areas of risk for organizations, and risk managers need to go back to the fundamentals of understanding the information they are protecting, says Robert Stroud, ISACA's international vice president.
Eddie Schwartz didn't shy away from the offer to become RSA's first chief security officer after the security firm experienced a sophisticated advanced-persistent-threat breach. Instead, Schwartz embraced the hack as the reason to take the job. (See RSA to Get Its First Chief Security Officer.)
"It's not enough to know the architecture of the breach system," says Michael Aisenberg of MITRE Corp. "Leaders have to understand the different jurisdiction of where they do business, where their customers are and which breach law applies."
NRC CISO Patrick Howard is among three information security leaders who share their experiences, approaches and challenges from battling data breach incidents that had an impact on their organizations and their careers.
Some organizations hesitate to involve law enforcement in their breach investigations for fear that exposing the hack would cost them their reputations and money. A Justice Department contingent tells a gathering of lawyers why that impression is wrong.
It's clear that major data breaches have become not just a topic of mainstream news, but they're occurring with such frequency and potential devastation that they're almost deserving of a 24-hour news desk.