What's the best strategy for communications after a data breach, like the one suffered by Global Payments Inc.? Bob Carr, CEO of Heartland Payment Systems, discusses what to say in the weeks following a breach.
"What happens in Vegas got 19 people busted," says Robert Siciliano, a McAfee consultant and ID theft expert, on the latest busts. "The fight against card fraud is beginning to look like the war on drugs."
In the wake of the Global Payments Inc. card breach, ID theft expert Neal O'Farrell says banks and credit unions must be proactive with outreach to customers. What should institutions' messages include?