Artificial Intelligence & Machine Learning , Fraud Management & Cybercrime , Fraud Risk Management

Getting the Most Out of an AI Deployment

SWIFT's Guy Sheppard on the Challenges of Using AI to Enhance Security
Guy Sheppard, head of the APAC Financial Crime Compliance Initiative at SWIFT

Many companies claim to be successfully using artificial intelligence for security, but the use cases are still not convincing because the technology is incapable of detecting unknown malware, says Guy Sheppard, head of the APAC Financial Crime Compliance Initiative at SWIFT, a global provider of secure financial messaging services (see: Using Artificial Intelligence to Fight Money Laundering).

See Also: 2024 CISO Insights: Navigating the Cybersecurity Maelstrom

“As far as artificial intelligence is concerned, many companies are claiming incredible use cases, but the challenge with artificial intelligence programs is that they are very dependent on data. A small error in data can vary the results to a great extent," Sheppard says.

In a video interview with Information Security Media Group, Sheppard also discusses:

  • The challenges involved in implementing AI and machine learning;
  • How to redefine KPIs for AI and ML to achieve efficiency and effectiveness;
  • How to best leverage AI capabilities.

Sheppard leads the Asia Pacific financial crime compliance, intelligence and cyber teams at SWIFT. He has more than 16 years of experience in financial crime compliance, mainly in utilities, entity resolution and correspondent banking KYC. Previously at SWIFT, he was responsible for financial crime compliance across the Americas, the U.K. and Nordic regions.


About the Author

Suparna Goswami

Suparna Goswami

Associate Editor, ISMG

Goswami has more than 10 years of experience in the field of journalism. She has covered a variety of beats including global macro economy, fintech, startups and other business trends. Before joining ISMG, she contributed for Forbes Asia, where she wrote about the Indian startup ecosystem. She has also worked with UK-based International Finance Magazine and leading Indian newspapers, such as DNA and Times of India.




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