Discussion: Mitigating Risks to Customer Account IntegrityTeleSign's Seth Gilpin on Fraud and Risk Management in Customer Account and Device Security.
The business impacts on a brand that fails to implement proper control over Account Integrity, is one that can have a lifetime of impact. Earning customer trust can take many years and can be lost in a moment with a databreach. Telesign's Seth Gilpin shares insights.
In a video interview with Information Security Media Group, Gilpin discusses:
- The opportunities fraudsters seek to attack account integrity;
- How brands can determine customer account behaviour vs fraudster behaviour;
- An indepth look at the customer journey and the areas for further risk detection and management.
Gilpin is the Head of Product Marketing at Telesign, where he blends his passion for storytelling with the science of data. He’s spent nearly a decade building and delivering product narratives and go-to-market plans within the tech industry.