CISO Trainings , Training & Security Leadership

CISOs: Navigating Operational Conflicts

Chris Hetner of Marsh on the CISO's Role as a Communicator
Chris Hetner, managing director, cyber risk consulting, Marsh

Today’s CISOs need to speak the language of business, says Chris Hetner of Marsh, who offers advice on navigating operational conflicts.

See Also: The State of Enterprise Mobile App Security 2023: Results Analysis

In a video interview at Information Security Media Group's recent Cybersecurity Summit in New York, Hetner discusses:

  • Articulating security metrics to the C-suite;
  • Navigating conflicts between security and operations;
  • Managing security in a mergers and acquisition scenario.

Hetner is managing director for Marsh's cyber risk consulting business. Previously, he was the senior cybersecurity adviser to the chairman of the United States Securities and Exchange Commission. He has over 25 years of experience in cybersecurity, risk management and regulatory compliance. Hetner currently serves as special adviser of cyber risk for the National Association of Corporate Directors.

About the Author

Nick Holland

Nick Holland

Former Director, Banking and Payments

Holland focused on the intersection of digital banking, payments and security technologies. He has spoken at a variety of conferences and events, including Mobile World Congress, Money2020, Next Bank and SXSW, and has been quoted by The Wall Street Journal, CNN Money, MSNBC, NPR, Forbes, Fortune, BusinessWeek, Time Magazine, The Economist and the Financial Times.

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