Business Continuity Management / Disaster Recovery , COVID-19 , Governance & Risk Management

Building a Resilient Workforce

Report Offers Guidance for Governors, Policymakers on Dealing With Technological Disruption
Rachael Stephens, program director, National Governors Association

Rachael Stephens, program director at the National Governors Association, discusses a new report offering insights into ways that governors and state policymakers can nurture a resilient workforce amid technological disruption, exacerbated by the COVID-19 pandemic.

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Stephens advises CISOs to examine their talent search and retention strategies. “Are you really being honest about the skills and education background you need in your new hires or are you putting false barriers in place?” she asks.

In a video interview with Information Security Media Group, Stephens discusses:

  • The challenges governors and other state policymakers face in ensuring a resilient workforce;
  • What government agency CISOs can learn from the NGA study;
  • NGA’s recommendations for building a resilient workforce amid technological disruption.

Stephens serves as the director of the workforce development and economic policy program in the National Governors Association’s Center for Best Practices. She oversees workforce development and economic policy, research and technical assistance provision to governors and states.

About the Author

Anna Delaney

Anna Delaney

Director, ISMG Productions

An experienced broadcast journalist, Delaney conducts interviews with senior cybersecurity leaders around the world. Previously, she was editor-in-chief of the website for The European Information Security Summit, or TEISS. Earlier, she worked at Levant TV and Resonance FM and served as a researcher at the BBC and ITV in their documentary and factual TV departments.

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