Greg Shields, Microsoft MVP in Terminal Services, is an independent author, speaker, and IT consultant based in Denver, Colorado. With nearly 15 years of experience in information technology, Greg has developed extensive experience in systems administration, engineering, and architecture specializing in Microsoft, Citrix, and VMware technologies. Greg is a Contributing Editor for both Redmond Magazine, Microsoft Certified Professional Magazine, and Virtualization Review Magazine authoring three regular columns along with numerous feature articles, webcasts, and white papers. He is also Resident Editor for Realtime Publishers' Windows Server Community. Greg is a highly sought-after instructor and speaker, teaching system and network troubleshooting curriculum for TechMentor Events, a twice-annual IT conference, and producing computer-based training curriculum for CBT Nuggets on numerous topics. Greg is a triple Microsoft Certified Systems Engineer (MCSE) with security specialization.