Card Not Present Fraud , Fraud Management & Cybercrime
Mobile Banking and the Digital Experience: How to Protect your Customers
Digital transformation is a matter of survival for today's financial institutions. There is clear tension in balancing customer expectations for fast, personalized digital experiences on any device, anywhere, at any time, and banks' responsibility for ensuring those experiences are secure and reliable.
See Also: Scams & Mule Defense: Real-Time Scam Prevention and Advanced Money Mule Detection
The March 2015 Federal Reserve report found that 39% of all mobile phone owners used mobile banking in 2014, up from 33% in 2013. But of the people not banking on their phone, 62% cite security as the reason. What steps can be taken to gain that trust?